Privacy Policy

Privacy Policy

Scentsation is committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our website. By accessing and using Scentsation, you consent to the terms outlined in this policy.

Information We Collect

  1. Personal Information:

    • We may collect personal information, such as your name, email address, shipping address, phone number and payment details, when you place an order or create an account.

  2. Non-Personal Information:

    • We may gather non-personal information, such as browser type, IP address, and device information, to enhance your browsing experience and improve our website.

How We Use Your Information

  1. Order Processing:

    • Personal information is used to process and fulfill your orders, including order confirmation, shipping, and customer support.

  2. Account Management:

    • Your account information is used to manage your account, track your orders, and personalize your shopping experience.

  3. Communication:

    • We may use your contact information to communicate with you about your orders, promotions, and updates related to our products and services.

  4. Analytics and Improvements:

    • Non-personal information is collected for analytical purposes to improve our website, products, and services.

Information Security

  1. Secure Transactions:

    • We use industry-standard security measures to protect your personal and payment information during transactions.

  2. Data Integrity:

    • We strive to ensure the accuracy and integrity of your information. You can update your account details at any time.

Third-Party Disclosure

  1. Service Providers:

    • We may share your information with trusted third-party service providers to facilitate order processing, shipping, and other business functions.

  2. Legal Compliance:

    • We may disclose information if required by law or in response to legal requests.

Cookies and Tracking Technologies

  1. Cookies:

    • We use cookies to enhance your browsing experience and personalize content. You can manage cookie preferences through your browser settings.

  2. Analytics:

    • We use analytics tools to analyze website usage and optimize our content.

Your Choices

  1. Account Settings:

    • You can manage your account settings, including communication preferences, by logging into your account.

  2. Opt-Out:

    • You have the option to opt-out of promotional communications. Instructions for opting out are included in promotional emails.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. The updated policy will be effective immediately upon posting on our website.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us.